Frequently Asked Questions

Everything you need to know about our organic skincare and your shopping experience.

What makes Frøya Organics different from other beauty brands?

We prioritize purity and potency. All our products are formulated with 100% certified organic botanicals, sourced sustainably, and are free from synthetic fragrances, parabens, and sulfates.

Are your products cruelty-free and vegan?

Yes, absolutely. Frøya Organics is committed to ethical beauty. We never test on animals, and all our ingredients are plant-based and vegan-friendly.

How long does shipping take?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days.

What is your return policy?

We want you to love your skin. If you are not satisfied with your purchase, you can return the product within 30 days of delivery for a full refund or exchange, even if it has been opened.

Are your glass bottles and packaging recyclable?

Sustainability is at our core. Our glass bottles are 100% recyclable, and our shipping boxes and filling materials are made from post-consumer recycled content and are biodegradable.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.